Returns & Exchanges

At RackUp+Go, we want you to love your purchase; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that your fashion needs are met with convenience and speed.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return or exchange.

• 2.
  Print the Label

  Once approved, download and print the prepaid shipping label provided via your email confirmation.

• 3.
  Pack with Care

  Place the items in their original packaging, ensuring all tags are attached, and secure the shipping label to the outside of the box.

• 4.
  Drop Off and Track

  Hand your package to any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.