Frequently Asked Questions
Everything you need to know about your RackUp+Go shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Once received, refunds are processed within 5-7 business days.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
Do you ship internationally?
Yes, RackUp+Go ships to over 50 countries. International shipping rates and delivery times vary based on location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.